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The purpose of the Voluntary Product Accessibility Template, or VPAT™, is to
assist Federal contracting officials and other buyers in making preliminary
assessments regarding the availability of commercial "Electronic and Information
Technology" products and services with features that support accessibility. It
is assumed and recommended that offerers will provide
additional contact information to facilitate more detailed inquiries.
The first table of the Template
provides a summary view of the section 508 Standards.
The subsequent tables provide more detailed views of
each subsection. There are three columns in each table.
Column one of the Summary Table describes the
subsections of subparts B and C of the Standards. The
second column describes the supporting features of the
product or refers you to the corresponding detailed
table, "e.g., equivalent facilitation." The third column
contains any additional remarks and explanations
regarding the product. In the subsequent tables, the
first column contains the lettered paragraphs of the
subsections. The second column describes the supporting
features of the product with regard to that paragraph.
The third column contains any additional remarks and
explanations regarding the product.
Date:
November 28, 2006
Name of Product: IP blue VTGO-PC-508 Edition
Contact for more Information: David Suillivan
E-mail to: dsullivan@ipblue.com
Telephone: 212.485.1216
Section 1194.21 Software Applications and Operating Systems – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) When software is designed to run on a system that has a keyboard, product
functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.
|
Supports |
•All features, functions and settings of the softphone are available through keyboard commands and or Hotkeys.
|
|
| (b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.
|
Supports |
•Menu and tool bar options are fixed in position.
Softphone hotkeys do not conflict with any other known programs keyboard functions.
Softphone’s base form and all child windows will follow the windows color assignments.
|
|
| (c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. |
Supports |
• When softphone window is accessed, the cursor is positioned for dialing in the dialing combo box.
• The softphone’s directory search will vocalize the number of matches ( hits) and will the next tab will position the cursor on the first name matched.
• Standard compiled help files are bundled with the Softphone allowing easy navigation through the contents. F6 will jump focus to the main reading window.
• Softphone does not produce hidden frames.
• Focus and navigation to all parts of the application can be accomplished with the keyboard.
• Focus is not changed by interaction with other elements on the screen.
• Softphone does not use links to navigate. |
|
(g) Applications shall not
override user selected contrast and color
selections and other individual display
attributes.
|
Supports |
Softphone supports navigation with vocalization via SAPI and or JAWS providing the required vocalization regarding controls, labels, line state, phone state.
All controls are highlighted using system themes and colors to indicate the focus on the Softphone main window and child windows for Directory and Call Log.
Dragon NaturallySpeaking users can speak to the softphone using these phrases:
"Dial" or "Make Call", followed by the phone number - to make phone call
"Answer" - to answer incoming call
"Hang-up" or "End Call" - to disconnect call in progress
"Hold" - to hold |
|
| (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. |
Supports |
All bitmaps Icons and images used by the Softphone are consistent in meaning throughout the application.
|
|
| (f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. |
Supports |
•Softphone supports navigation with vocalization via JAWS providing the required vocalization regarding controls, labels, line state, and phone state.
•Softphone supports navigation with vocalization via JAWS providing the required vocalization regarding text. |
|
| (g) Applications shall not override user selected contrast and color selections and other individual display attributes. |
Supports |
A Softphone follows Windows Display (Theme) settings. |
|
| (h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. |
Not Applicable |
Softphone does not use animations. |
|
| (i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Supports |
Softphone supports a phone status hotkey “Windows Key + S” that allows the user to determine through screen reader vocalization the condition/status of the lines on the phone. |
|
| (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. |
Not Applicable |
Softphone does not allow color changes. |
|
| (k) Software shall not use flashing or blinking
text, objects, or other elements having a flash or blink frequency greater than
2 Hz and lower than 55 Hz. |
Supports |
•Softphone Line state is indicated by Yellow, Green or Red LED emulation on the Line Buttons and are below the 2Hz frequency or 30 IPM.
•Softphone supports a phone status hotkey “Windows Key + S” that allows the user to determine through screen reader vocalization the condition/status of the lines on the phone. |
|
| (l) When electronic forms are used, the form
shall allow people using Assistive Technology to access the information, field
elements, and functionality required for completion and submission of the form,
including all directions and cues. |
Not Applicable |
Softphone does not use forms. |
|
Section 1194.22 Software Applications and Operating Systems – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).
| Not Applicable | |
|
| (b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.
| Not Applicable | |
|
| (c) Web pages shall be designed so that all information conveyed with color is also available
without color, for example from context or markup. |
Not Applicable |
|
|
| (d) Documents shall be organized so they are readable without requiring an
associated style sheet. |
Not Applicable |
|
|
| (e) Redundant text links shall be provided for each active region of a server-side
image map. |
Not Applicable |
|
|
| (f) Client-side image maps shall be provided instead of server-side image maps except where
the regions cannot be defined with an available geometric shape. |
Not Applicable |
|
|
| (g) Row and column headers shall be identified for data tables. |
Not Applicable |
|
|
| (h) Markup shall be used to associate data cells and header cells for data tables that have
two or more logical levels of row or column headers. |
Not Applicable |
|
|
| (i) Frames shall be titled with text that facilitates frame identification and navigation. |
Not Applicable |
|
|
| (j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater
than 2 Hz and lower than 55 Hz. |
Not Applicable |
|
|
| (k) A text-only page, with equivalent information or functionality, shall be provided to make a
web site comply with the provisions of this part, when compliance cannot be accomplished in any other way.
The content of the text-only page shall be updated whenever the primary page changes.
|
Not Applicable |
|
|
| (l) When pages utilize scripting languages to display content, or to create interface elements,
the information provided by the script shall be identified with functional text that can be read by
Assistive Technology.
|
Not Applicable |
|
|
| (m) When a web page requires that an applet, plug-in or other application be present on the client
system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a)
through (l).
|
Not Applicable |
|
|
| (n) When electronic forms are designed to be completed on-line, the form shall allow people using
Assistive Technology to access the information, field elements, and functionality required for completion and
submission of the form, including all directions and cues.
|
Not Applicable |
|
|
| (o) A method shall be provided that permits users to skip repetitive navigation links. |
Not Applicable |
|
|
| (p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | | |
|
| Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent
with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0)
(May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4. |
|
Section 1194.23 Telecommunications Products – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) Telecommunications products or systems which provide a function allowing voice
communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic
connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix
speech with TTY use.
|
Supports |
•Softphone emulates a TTY terminal as software and supports Cisco Text Relay for Baudot Terminals at 45.5 baud rate.
•Softphone supports the Muting of Microphone. |
|
| (b) Telecommunications products which include voice communication functionality shall support
all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
Supports |
•Softphone Supports Baudot Terminal Emulation Softphone to Softphone over IP.
Voice Carry Over is supported.
•Softphone to external or Analog TTY terminal will require Cisco Text Relay Enabled Gateways.
•Softphone supports redundant Text Relay over IP
|
|
| (c) Voice mail, auto-attendant, and interactive voice response telecommunications
systems shall be usable by TTY users with their TTYs. |
Not Applicable |
Softphone does not implement Voice Mail. However, Softphone can call into a voicemail
system and hear or display text messaging if it is available in the standard format. |
|
| (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications
systems that require a response from a user within a time interval, shall give an alert when the time
interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
Not Applicable |
•Softphone can call into an Auto Attendant system and render voice or display text messaging if it is available in the standard format.
•Softphone does not implement IVR.
•Softphone can call into a voicemail system and hear or display text messaging if it is available in the standard format.
|
|
| (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs,
and for users who cannot see displays. |
Supports |
The Softphone provides an integrated TTY window.
The Caller ID is visable in the Call Display region of the Softphone. |
|
| (f) For transmitted voice signals, telecommunications products shall provide a gain
adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of
12 dB of gain shall be provided.
|
Supports |
The Softphone, running on a PC , with USB Headset or USB Telephone will provide the required 20db
gain through adjustment of volume control. Sequence is F3 then left volume down or right volume up
arrow key for volume adjust.
|
|
| (g) If the telecommunications product allows a user to adjust the receive volume, a function shall
be provided to automatically reset the volume to the default level after every use. |
Supports |
Softphone volume can be reset after each call. |
|
| (h) Where a telecommunications product delivers output by an audio transducer
which is normally held up to the ear, a means for effective magnetic wireless coupling to
hearing technologies shall be provided.
|
Supports |
Softphone will work with any and all Headset devices compatible with the PC. |
|
| (i) Interference to hearing technologies (including hearing aids, cochlear implants,
and assistive listening devices) shall be reduced to the lowest possible level that allows a
user of hearing technologies to utilize the telecommunications product.
|
Supports |
Softphone does not generate any interfering noise. |
|
| (j) Products that transmit or conduct information or communication, shall pass through
cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or
other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.
|
Supports |
•If Softphone is operating in TTY mode the CLID and Calling Party Name information is retained.
•Softphone implements V.151 Text relay and is able to send and receive TTY/TTD messages over VoIP. |
|
| (k)(1) Products which have mechanically operated controls or keys shall comply with the
following: Controls and Keys shall be tactilely discernible without activating the controls or keys.
|
Supports |
Cursor Tab order will read out current control when cursor is focused on control. |
|
| ((k)(2) Products which have mechanically operated controls or keys shall comply with the following:
Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist.
The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.
|
Supports |
Softphone will adhere to sticky keys if enabled allowing single hand operation. |
|
| (k)(3) Products which have mechanically operated controls or keys shall comply with the
following: If key repeat is supported, the delay before repeat shall be
adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.
|
Supports |
Softphone will adhere to keyboard repeat rate as defined on host PC. |
|
| (k)(4) Products which have mechanically operated controls or keys shall comply with the following:
The status of all locking or toggle
controls or keys shall be visually discernible, and discernible either through touch or sound.
|
Supports |
Cursor Tab order will read out current control when cursor is focused on control. |
|
Section 1194.24 Video and Multi-media Products – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) All analog television displays 13 inches and larger, and computer equipment that includes
analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately
receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.
As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV)
displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13
inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens,
and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder
circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape,
and DVD signals.
|
Not Applicable |
Softphone does not currently implement Video. |
|
| (b) Television tuners, including tuner cards for use in computers, shall be equipped with
secondary audio program playback circuitry. |
Not Applicable |
|
|
| (c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio
information necessary for the comprehension of the content, shall be open or closed captioned. |
Not Applicable |
|
|
| (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information
necessary for the comprehension of the content, shall be audio described. |
Not Applicable |
|
|
| (e) Display or presentation of alternate text presentation or audio
descriptions shall be user-selectable unless permanent. |
Not Applicable |
|
|
Section 1194.25 Self-Contained, Closed Products – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) Self contained products shall be usable by
people with disabilities without requiring an end-user to attach Assistive
Technology to the product. Personal headsets for private listening are not
Assistive Technology. |
Not Applicable |
|
|
| (b) When a timed response is required, the user
shall be alerted and given sufficient time to indicate more time is required. |
Not Applicable |
|
|
| (c) Where a product utilizes touchscreens or
contact-sensitive controls, an input method shall be provided that complies
with §1194.23 (k) (1) through (4). |
Not Applicable |
|
|
| (d) When biometric forms of user identification
or control are used, an alternative form of identification or activation, which
does not require the user to possess particular biological characteristics,
shall also be provided. |
Not Applicable |
|
|
| (e) When products provide auditory output, the
audio signal shall be provided at a standard signal level through an industry
standard connector that will allow for private listening. The product must
provide the ability to interrupt, pause, and restart the audio at anytime. |
Not Applicable |
|
|
| (f) When products deliver voice output in a
public area, incremental volume control shall be provided with output
amplification up to a level of at least 65 dB. Where the ambient noise level of
the environment is above 45 dB, a volume gain of at least 20 dB above the
ambient level shall be user selectable. A function shall be provided to
automatically reset the volume to the default level after every use. |
Not Applicable |
|
|
| (g) Color coding shall not be used as the only
means of conveying information, indicating an action, prompting a response, or
distinguishing a visual element. |
Not Applicable |
|
|
| (h) When a product permits a user to adjust
color and contrast settings, a range of color selections capable of producing a
variety of contrast levels shall be provided. |
Not Applicable |
|
|
| (i) Products shall be designed to avoid causing
the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
|
|
| (j) (1) Products which are freestanding,
non-portable, and intended to be used in one location and which have operable
controls shall comply with the following: The position of any operable control
shall be determined with respect to a vertical plane, which is 48 inches in length,
centered on the operable control, and at the maximum protrusion of the product
within the 48 inch
length on products which are freestanding, non-portable, and intended to be
used in one location and which have operable controls. |
Not Applicable |
|
|
| (j)(2) Products which are freestanding,
non-portable, and intended to be used in one location and which have operable
controls shall comply with the following: Where any operable control is 10 inches or less behind
the reference plane, the height shall be 54 inches maximum and 15 inchesminimum above
the floor. |
Not Applicable |
|
|
| (j)(3) Products which are freestanding,non-portable, and intended to be used in one location and which have operable
controls shall comply with the following: Where any operable control is more
than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above
the floor. |
Not Applicable |
|
|
| (j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable
controls shall comply with the following: Operable controls shall not be more
than 24 inches
behind the reference plane. |
Not Applicable |
|
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Section 1194.26 Desktop and Portable Computers – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) All mechanically operated controls and keys
shall comply with §1194.23 (k) (1) through (4). |
Not Applicable |
|
|
| (b) If a product utilizes touchscreens or
touch-operated controls, an input method shall be provided that complies with
§1194.23 (k) (1) through (4). |
Not Applicable |
|
|
| (c) When biometric forms of user identification
or control are used, an alternative form of identification or activation, which
does not require the user to possess particular biological characteristics,
shall also be provided. |
Not Applicable |
|
|
| (d) Where provided, at least one of each type of
expansion slots, ports and connectors shall comply with publicly available
industry standards. |
Not Applicable |
|
Section 1194.41 Information, Documentation and Support – Detail
Voluntary Product
Accessibility Template |
Criteria |
Supporting
Features |
Remarks and
explanations |
|
| (a) Product support documentation provided to
end-users shall be made available in alternate formats upon request, at no additional
charge. |
Supports |
Documentation is
available in MSWord, RTF,PDF and HTML
formats. |
|
| (b) End-users shall have access to a description
of the accessibility and compatibility features of products in alternate
formats or alternate methods upon request, at no additional charge. |
Supports |
All product documentation is available online at http://www.ipblue.com |
|
| (c) Support services for products shall
accommodate the communication needs of end-users with disabilities. |
Supports |
•212.485.1399
•Instant Messenger MSN:
support@ipblue.com
•Email:
support@ipblue.com
and
offers next business day or less response to support requests. |
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